Siyaasadda xogtaPrivacy Policy

Waa la cusboonaysiiyay: 14 Nov 2026Last updated: 14 Nov 2026

1. Xogta aan ururinno1. Information we collect

• Lambarka telefoonka, oo loo isticmaalo akoonkaaga iyo koodhka xaqiijinta (OTP).
• Your phone number, used for your account and one-time login codes (OTP).
• Magaca aad ku qoro akoonkaaga, iyo sawirka profile-ka haddii aad ku darto.
• The name you enter and a profile photo, if you add one.
• Dalabyada: adeegga, xirmada, lambarka helaya, qiimaha, iyo taariikhda.
• Order details: service, package, recipient number, price and dates.
• Lacag-bixinta: habka mobile money-ga, lambarka aad lacagta ka dirtay ama tixraaca, iyo lambarka macaamilka.
• Payment details: the mobile money method, the number you sent from or the reference, and the transaction number.

2. Sida aan xogta u isticmaalno2. How we use it

• Si loo abuuro akoonkaaga oo loo xaqiijiyo inaad tahay qofka leh lambarka.
• To create your account and confirm you own the phone number.
• Si loo fuliyo dalabkaaga oo loo xaqiijiyo lacag-bixintaada.
• To fulfil your orders and confirm your payments.
• Si loo bixiyo rasiidka iyo taariikhda lacag-bixinta.
• To show receipts and payment history.
• Si loo taageero macaamilka iyo loo xalliyo dhibaatooyinka.
• To support you and solve problems.

3. Xogta la wadaago3. Who we share it with

Ma iibinno xogtaada. Waxaan wadaagnaa kaliya marka ay tahay lagama maarmaan: tusaale, lambarka helaya xirmada ayaa loo dirayaa Hormuud ama Somnet si dalabka loo fuliyo, iyo adeegyada kale ee aan u isticmaalno (tusaale bixiyaha SMS-ka) oo keliya si ay shaqadooda u qabtaan.

We do not sell your data. We share it only when needed: for example, the recipient number is passed to Hormuud or Somnet to fulfil your order, and with service providers we use (such as an SMS provider) only so they can do their job.

4. Amniga4. Security

Waxaan isticmaalnaa hab ilaalin ah oo xogta lagu kaydiyo server-ka. Koodhka xaqiijinta waa ku meel gaar ah waana la dhacayaa. Ma ammaani karno nidaam aan internet-ka lagu xidhin.

We use protective measures and store data on our servers. Login codes are temporary and expire. No system can be guaranteed to be perfectly secure.

5. Muddada lagu kaydiyo5. How long we keep data

Xogta akoonkaaga iyo dalabyadaada waxaa lagu kaydiyaa intii akoonku jiray, iyo muddo sharci iyo maaliyadeed ah oo lagu cayimayo [MUDDADA - xaqiiji].

We keep your account and order data while the account exists, and for the legal and accounting period [PERIOD - to be confirmed].

6. Xuquuqdaada6. Your rights

Waxaad bedeli kartaa magacaaga iyo lambarkaaga app-ka gudihiisa. Si aad u codsato tirtirida akoonkaaga ama xogtaada, nala soo xiriir.

You can change your name and phone number in the app. To request deletion of your account or data, contact us.

7. Carruurta7. Children

Adeegga waa loogu talagalay dadka waaweyn ee iibsanaya internet-ka ama airtime-ka.

The service is intended for adults who buy internet or airtime.

8. Nala soo xiriir8. Contact

Su'aalaha ku saabsan xogta: bogga taageerada, ama +252 61 949 6900.

Questions about your data: see the Support page, or +252 61 949 6900.